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Bug #7421
openTotal Clients Count Displays as Zero in Admin Panel Despite Clients Purchasing Plans or Being Added by Coaches
Start date:
07/14/2026
Due date:
% Done:
0%
Estimated time:
Description
In the Admin Panel, the Total Clients count is displayed as 0 even when clients are associated with coaches through either:
Client purchasing a coach plan/subscription, or
Coach assigning clients through the Coach Portal.
The admin dashboard is not reflecting the actual number of active clients across the platform. The client count should include all valid client-coach relationships created through plan purchases and coach assignments.
- Login to the application as a client.
- Purchase a coach plan/subscription or allow a coach to assign the client from the Coach Portal.
- Login to the Admin Panel.
- Navigate to the dashboard/statistics section.
- Check the Total Clients count.
Actual Result: - Total Clients count displays 0 in the Admin Panel.
- Clients added through plan purchases or coach assignments are not included in the count.
Expected Result: - Admin Panel should display the correct total number of clients.
- The count should include:
- Clients who purchased coach plans.
- Clients assigned by coaches through the Coach Portal.
- All active client accounts associated with the platform.
Attachments: https://prnt.sc/rl7sg299HRpS
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