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Bug #7389

open

Invoice template does not display plan name and price, and long email addresses have readability issues

Added by Vishal QA 2 months ago. Updated about 1 month ago.

Status:
Feedback
Priority:
High
Assignee:
Start date:
07/06/2026
Due date:
% Done:

0%

Estimated time:

Description

The downloaded invoice template is missing important purchase details, such as the plan name and plan price. Additionally, when the coach's or client's email address is long, it is not displayed properly, making it difficult to read and affecting the overall invoice layout.

Steps to reproduce :
1. Land coach portfolio and register new user
2.Puchased plan which generated by AI during coach portfolio creation
3.After purchased plan go to coach portal and tranasction tab
4. Download invoice

Expected Result
The invoice should display the purchased plan name and plan price.
Long coach and client email addresses should wrap or be formatted properly to ensure they are fully visible and easy to read without breaking the invoice layout.

Attachments: https://prnt.sc/XGgwHa50OL7a

Actions #1

Updated by Kamal Maan about 2 months ago

  • Status changed from New to Resolved
Actions #2

Updated by Vishal QA about 2 months ago

  • Status changed from Resolved to Re-open

please review this ticket again

Actions #3

Updated by Kamal Maan about 2 months ago

  • Status changed from Re-open to Resolved

Please check with new transaction data

Actions #4

Updated by Vishal QA about 2 months ago

  • Status changed from Resolved to Re-open

Plan Name and Plan Type are displayed as blank in the Transactions tab when a payment fails.
Attachments: https://prnt.sc/L8ia5r_iWEit

Actions #5

Updated by Kamal Maan about 2 months ago

  • Status changed from Re-open to Resolved
Actions #6

Updated by Vishal QA about 1 month ago

  • Status changed from Resolved to Re-open

Email content should be well-structured regardless of length — proper spacing and consistent formatting so it remains easy to read.

Actions #7

Updated by Kamal Maan about 1 month ago

  • Status changed from Re-open to Feedback
  • Assignee changed from Kamal Maan to Vishal QA

Provide me email template with proper spacing and consistent formatting

Actions

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