My Pack

When a coach sends a message or file attachment from the Coach Portal, the content is not displayed immediately on the client's mobile app chat screen. The user has to close the chat screen and reopen it to view the newly received message or file.

The chat functionality should update in real time and display incoming messages/files instantly without requiring the user to refresh, close, or reopen the chat.

1. Login to the Coach Portal.
2. Open a client chat conversation.
3. Send a text message or file from the coach portal.
4. Keep the client app chat screen open.
5. Observe the received message/file.
   Actual Result:
6. Message/file sent from the coach portal is not displayed on the client app in real time.
7. User needs to close and reopen the chat screen to see the latest message/file.
   Expected Result:
   Messages and file attachments sent from the coach portal should appear instantly on the client app chat screen through real-time communication.
   No manual refresh or chat reopening should be required.